Shipping, Refund & Policies

Policies and procedures

 

Shipping:

- All packages are generally mailed out within 1 to 3 business days (usually 1) after orders are placed, although shipping times can increase during busier seasons

- First Class packages have NO insurance, and will NOT be replaced if damaged/lost/stolen

- Priority packages are insured through USPS, if there is any damage to your order please take multiple pictures of the packaging and e-mail them to us at castellarisdesignbling@gmail.com within 48 hours of receiving your order 

Double check your shipping addresses, we will NOT be responsible for any packages sent to an incorrectly supplied address

- E-mails with tracking numbers are sent automatically when orders are fulfilled, please check your spam folders to be sure you're accepting our e-mails

Refunds & Exchanges:

- refunds and/or exchanges will NOT be offered for any reason

- once an order is placed, ALL SALES ARE FINAL

 

Seller's disclaimer